Privacy Policy

Paradigm Tool Co. Ltd.. is committed to protecting your privacy and providing you with a secure online experience. By using our site, you consent to the practices described in  our policy.

Definitions

• "Company"  refers to Paradigm Tool Co. Ltd., whose contact details are available on the Site.
• "Data"  includes non-personal information and personally identifiable information.
• “Non-personal information”  means any information that does not allow for the identification of an individual, including anonymized data.
• “Personal Information”  or  “Personal Data”  refers to non-public information received during your use of the Site, which allows an individual to be identified (name, address, telephone number, etc.).
• "Site"  means the Paradigm Tool Co. Ltd. website at  paradigm-tool.com , as well as any related blog, domain, mobile site, online service or application maintained by the Company.
• "We"  and  "our"  refer to Paradigm Tool Co. Ltd.
• "You"  and  "your"  refer to the natural or legal person visiting or using the Site.

Information collected and consent

You are not required to provide personal information to browse the public pages of the Site. However, some products or services require registration or the provision of personal information.

Information you provide to us

We collect personal information, in particular when you register on the Site, fill out forms, submit a service request, communicate with us, or participate in our training programs.

The information collected may include:

• First name, last name and middle initial
• Alias
• Mailing address and billing address
• Email address
• Telephone number (landline and mobile)
• Geographic area
• Professional title and profession
• IP address
• Driver's license number or identity document
• Age / date of birth
• Identity verification documents
• Payment information
• Information about schooling
• Preferred language
• Background check results
• Transactional and financial information
• Information about your company, if applicable
• Geolocation data

By providing us with your personal information, you explicitly consent to its collection and use in accordance with this Policy. By providing the information of a third party, you declare that you have obtained their consent.

Information collected automatically

During your visit to the Site, we may automatically collect:

• System information:  browser type, operating system, unique device identifier.
• IP address:  IP address and Internet service provider.
• Navigation information:  Origin and destination URLs, pages viewed and interactions.
• Location:  data transmitted by third-party services or GPS devices, depending on your settings.
• Site usage:  pages visited, access times, time spent, including via cookies.
• Anonymized aggregated data:  for statistical purposes and to improve services.

Cookies and similar technologies

The Site may use "cookies" or other identifiers stored on your device to recognize you on each visit and remember your preferences. We use four types of cookies:

• Strictly necessary cookies:  essential for the basic operation of the Site, in particular for secure connection.
• Functional indicators:  allow us to remember your preferences and facilitate navigation.
• Advertising cookies:  allow you to select advertisements that may interest you and to measure the effectiveness of marketing campaigns.
• Analytical cookies:  help us improve the Site by collecting information about its use.

You can configure your browser to refuse cookies; however, please note that some features of the Site may then be inaccessible.

To opt out of personalized ads, you can use the opt-out tools from the  Network Advertising Initiative (NAI)  or the  Digital Advertising Alliance (DAA) .

Use and sharing of your personal information

Paradigm Tool Co. Ltd. uses your personal information for the following purposes:

• Customer service:  responding to your requests and improving our communications.
• Personalization:  understanding the collective use of our services.
• Site Improvement:  based on comments and feedback received.
• Provision of products and services:  fulfillment of our contractual obligations.
• Periodic communications:  your email will only be used for relevant information related to the services requested.
• Development:  for internal commercial research and development purposes.
• Marketing:  networking and recruitment activities, in compliance with applicable laws. We never disclose sensitive personal information (race, religion, political affiliation) without your explicit consent.
• Legal compliance:  respect for laws, regulations and court orders; protection of our rights and the safety of people.
• Security:  fraud prevention and institutional risk management.
• Change of ownership:  In the event of a business transfer, your Personal Information may be transferred, subject to this Policy.
• Payment processing:  for the purpose of processing transactions related to our products and services.
• Third-party service providers:  your information may be shared with companies supporting the Site and exclusively Paradigm Tool services.

Storage and retention of personal information

Paradigm Tool Co. Ltd. retains your Personal Information for as long as necessary to achieve the purposes for which it was collected and to comply with applicable laws.

To determine the retention period, we take into account the nature and sensitivity of the data, the risk of harm from unauthorized use, the purposes of the processing, and legal requirements. Reasonable security measures are applied throughout the storage period.

Security

Paradigm Tool Co. Ltd. uses commercially reasonable methods to keep your personal information secure in our files and systems. We continually review and improve our security practices to protect your data.

"Do Not Track" signal

Your browser may offer you the option to send a "Do Not Track" signal to the websites you visit. Our Site may not recognize all of these signals. However, you can change your browser settings to block all cookies or third-party cookies.

Exemptions to the privacy policy

This Policy does not apply to information you send us via email, instant messaging, or social media. These channels are not considered secure forms of communication. Please do not send us private or sensitive information through these means.

Links to other sites

The Site may contain links to other websites. Paradigm Tool Co. Ltd. is not responsible for the practices or content of these third-party sites. You are responsible for reviewing their terms of use and privacy policies before submitting any information to them.

Age of consent

This Site is intended exclusively for individuals aged 18 and over. If you are under 18, you must obtain permission from a parent or legal guardian before submitting any information to this Site.

If you become aware that a child aged 13 or younger has provided us with personally identifiable information, please contact us so that we can delete that data without delay.

Compliance with CASL (Anti-Spam Legislation)

Paradigm Tool Co. Ltd. fully complies with  Canada's Anti-Spam Legislation (CASL) . You can unsubscribe from our commercial electronic communications at any time by using the unsubscribe link included in each email or by contacting us directly.

Privacy rights — Bill 97 (the Plan to Protect Ontario Act (Budget Measures), 2026

While Bill 97 is the latest proposal, major privacy requirements from Bill 194 (Strengthening Cyber Security and Building Trust in the Public Sector Act, 2024) came into effect on July 1, 2025. These updates focus on data protection.